Zesco,Zanaco seal mobile payment deal
ZESCO and the Zanaco have launched a mobile payment system that will enable people purchase electricity units using the bank’s xapit mobile phone vending service.
The service named Zesco Malaiti 24/7, would provide bill payment solutions for more than 212, 000 prepaid Zesco and 500, 000 Zanaco customers.
Speaking during the launch, Zesco managing director Ernest Mupwaya said the system was in line with Zesco’s mission statement which sought to provide reliable and competitively priced electricity in order to meet the expectations in the country’s vision 2030.
He said that the enhanced regulatory reporting demands, increased customer awareness and demands had also led to Zesco embarking on a technology investment and expansion program that saw the implementation of eight business information systems.
Mr Mupwaya said Zesco had been investing heavily in numerous technologies and systems to improve its operational efficiencies.
“The advent of technology is a powerful tool which we are actively deploying to enhance service delivery, increase accessibility and reduce our operating costs,” Mr Mupwaya said.
He explained that the cell phone vending platform had added greater accessibility and convenience to the purchase of electricity units.
Close to 1, 000 customers have since carried out about 1, 300 transactions with K 73 million crossing interface between Xapit and the Zesco extended vending gateway.
Mr Mupwaya said Zesco expected to move into Southern, Central and Eastern Province with the aim of covering the entire customer base to migrate to the pre-payment metering.
Zanaco managing director Martyn Schouten said Zanaco was focused on forming partnerships with organizations that shared the passion of serving the people of Zambia.
He said so far, Zanaco had the largest distribution network in the country which covered 69 districts thereby empowering Zambians by according them the opportunity to be players in the economy.
“You will agree with me that Zesco bills were the most frequently paid bills, the importance of energy can not therefore be over emphasized,” Mr Schouten said.